There are 2 ways of finding the most suitable equipment for your activity.You can either click on the equipment section on the top right side of our website and be taken to a complete list of all our gears or on the home page after selecting your activity, you will be asked to share your start and end dates. On completion, you will be directed to all the gears related to your activity. Each product listing includes a detailed description, photos, rental rates for 3, 7, 14 and 21 days and links to related gear of possible interest.
What kind of trip do you plan to take? Are you going for a short or long backpacking trip? Will you be spending the night at an established, full-service campground, or out on the trail with no facilities of any kind? What will the temperature ranges be? How many will be in your party?
-If you are going for a day trip and camping, you would basically need tents, camping furniture and a BBQ Grill (If you are interested in doing it).-If you are going a trek and overnight camping, you will require tents, sleeping bags (depending on the temperature), BBQ Grill (If you want to try cooking), lanterns to keep the tents lit up and head lamps if you are doing a night trek or exploring your campsite.
When you visit the Equipment Section, you have to first select the activity and time period of your order. Once selected, our suggested equipment category suitable for your activity will open up and you can browse through all the equipment for each category. Select the quantity and rental period for each equipment. While you are selecting the equipment and rental periods, your order summary will be displayed on the right hand side.
Once your order has been selected, you can add the “delivery and pickup option”, share your address details and Check Out. If you haven’t registered as yet, you will be asked to log in with either your Gmail or Facebook details.
An email will reach you immediately after the transaction has completed with your order details. Delivery will be guaranteed by the end of the day before your departure.
Our rental prices are low, but we must be protected from loss of the high value of our gear while it is in your possession. At the time of order delivery, the security deposit that is half the MRP of the equipment will be taken along with your rental price. So for example, if you are renting a Quechua T4 hiking tent for Rs.1250/3 days, we will add a security deposit of Rs. 4000 to your bill, so your total will come to Rs. 5,250 (plus delivery charge).The entire security deposit amount will be refunded on return of the products. General wear and tear is completely understandable and will not be charged but rips, damaged products or unremovable stains will be deducted from this deposit. If you manage to lose it, you will have to buy it from us.
At the time of shipment you will receive an email stating that your order has been processed and you will receive it in a days’ time.While the order is still being processed you can check the status of your order by visiting your Profile Page that has the “ORDER” option.
Our delivery and pick up team will come to collect the equipment from the address registered with us, within 2 days from the date of your activity end date as per your order. The team will come and pick up the equipment before 7pm.
You must return the gear to us clean and dry, free of mud and heavy dirt. The gear must be dry before returning it to us to avoid mildew or mould which can zap the gear by the time it is returned. You will be responsible for lost or damaged goods, from the time you receive the gear until it is received back to us for inspection.